What Your Neighbors Are Saying

We value our customers and appreciate their support. Following are some of the comments that we have received about our sales and services:

Sales Department

"They (Sales Department) were the best group I have ever dealt with. They went the extra mile for me. Yes, I would buy all my vehicles from Cannon dealership and my family and friends have heard of great experience I had with them." -- 2006 Dodge Ram

"I was very satisfied with my salesman. He was very easy to get along with and was very knowledgeable about my new truck. Rich Sousa was a great salesman and got me the truck when I needed it." -- 2006 Dodge Ram

"Ron Jones was our salesman. He was very nice and very helpful. He did everything he could for us to get a sufficient amount for our trade and into the new truck . He is wonderful and if there is any awards for the salesmen, he should definitely get it." -- 2007 Dodge Ram

"I am writing this letter to praise your salesperson, Richard Sousa, for his outstanding customer service. On Monday, June 14, 2007, I found myself in the market for a Grand Cherokee Jeep Limited. After visiting several Jeep dealerships in the Kansas City area and finding myself very frustrated and tired, I called your dealership and was put in touch with Rich. From the minute he answered the phone, Rich was upbeat and reassuring and gave me the lift I needed. He sounded excited to want to do business with me. After talking with him I felt it was worth my time to drive the 40 miles to check out what your dealership had to offer. Upon arriving at the dealership, Rich was there with a fully loaded Grand Cherokee Limited Jeep waiting for me to test drive. Upon returning back from the test drive another Jeep Limited caught my eye. Rich informed me that was 'the boss's ride'. I asked if it was for sale. And without hestitating Rich said, 'yes.' After working out a price that fit my budget and filling out the necessary paperwork, I was homeward bound and the new owner of the boss's Grand Cherokee Jeep Limited. As a customer service training, I know what Customer Service should be. Rich is very good at what he does and is an asset to your organization. I will be sure, without hesitation, to refer any family and/or friends who are in the market for a vehicle his way. It has been a pleasure doing business with your Company and I look forward to doing business with you in the future."

"Rich was very nice and does his job very well. We like the respect we got from everyone." -- 2008 Dodge Ram

"Back on Saturday, November 17, 2007, my daughter, friend and I were on our way to a football game between Princeton High School and Orrick. My Jeep Liberty, having just been serviced by another dealer, almost lost the drivers side front wheel. Thanks to Rich Sousa, Matt Eiman and Mike Farmer, I was able to not only make the game, but drive my own car. They fixed it without a single gripe of staying late. Rich drove all over creation to find the replacement parts, Matt did most of the fixing, and Mike was a great comfort. Without these me to watch over us, I don't know what I would have done. Please accept my deepest thanks and appreciation for the dedication your personnel have to the superior service that we received that November night."

Service Department

"I couldn't ask for better service -- I will never take my cars anywhere else. Why would you? Cleanliest is superior overall. All employees are so courteous and helpful."

"All warranty completed quickly and properly. Thanks guys!"

"We appreciate the Service Department. They were able to work with our schedule."

"Jim does a good job of taking care of customers. Good Service Department. I should know since I have had Jeeps since 1978."

"Jim in service is excellent. With all my questions and concerns, he was there to answer with no hesitation. His great customer service skills should be rewarded!"

"Your service techs always do a great job and value every time I visit them. I will return again and again. Thanks!"

"They treat you like family. They know what they are doing. They get you in and do really good work and fast. I like all employees who work at this dealership."

"I was impressed with the concern Glen, your service manager, showed towards me and the quickness he and your Service Department repaired my truck. Thank you -- I will come back as needed with no reserve of your abilities."

"Jim was very helpful in keeping me informed of the work being done and most efficient for my money."